Quality Care Environments & Social Work

Learning Outcomes

Unit 1 Exploring tensions

  • describe the components of quality social work and social care environments;
  • explain how to create and sustain a quality social work and social care environment;
  • explore the tensions within and between quality social work and social care environments;

Unit 2 Quality environment

  • identify the characteristics of a quality social work or social care environment;
  • explain how the concept of the learning organisation can contribute to quality;
  • describe some of the quality features of three different social work child care environments;

Unit 3 Creating a Quality Environment

  • evaluate ways of involving customers in planning an adult social care environment;
  • apply the idea of networks of quality chains in a social work or social care environment;
  • describe how to create a quality residential environment so as to safeguard adults;

Unit 4 Sustaining a quality environment

  • use supervision and appraisal as methods of sustaining a quality environment;
  • distinguish between monitoring, audit, review, and evaluation;
  • plan a quality review of a social care environment;